1. Introduction
Welcome to JACHE Sdn. Bhd. (“JACHE,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (https://www.jache-int.com) or interact with us through online forms, emails, and services. By using our website, you agree to the terms described in this Privacy Policy.
2. Information We Collect
We may collect the following types of personal information:
a. Information You Provide Directly
– Name, company name, job title, and contact details (email, phone number)
– Messages or inquiries submitted via contact forms
– Business details when you request quotations, project discussions, or technical collaboration
b. Information Collected Automatically
When you visit our website, we may automatically collect:
– IP address, browser type, operating system
– Pages viewed, date/time of visits, and referring URLs
– Cookies and analytics data (via Google Analytics or equivalent)
3. How We Use Your Information
We use collected information to:
– Respond to your inquiries and requests
– Provide product or service information relevant to your needs
– Improve our website performance and user experience
– Manage business communications, OEM/ODM collaboration, and customer support
– Comply with legal, regulatory, and quality management obligations (ISO 9001 / ISO 13485)
4. Disclosure of Information
We do not sell or rent your personal information. We may share limited information only when necessary:
– With internal teams or authorized partners to process inquiries or service requests
– With trusted IT, hosting, or analytics providers who help maintain our site
– When required by law, regulation, or court order
All third-party service providers are required to handle your data securely and only for authorized purposes.
5. Data Security
We implement technical and organizational measures to protect your data, including:
– Secure hosting and encrypted communications (SSL)
– Restricted access to authorized personnel only
– Regular system and security updates
However, no internet-based system is completely secure. We encourage you to exercise caution when transmitting data online.
6. Retention of Data
We retain personal data only as long as necessary for business, legal, or quality management purposes. When information is no longer needed, it is securely deleted or anonymized.
7. Your Rights
Depending on your location (e.g., under GDPR or PDPA Malaysia), you have the right to:
– Access and correct your personal information
– Withdraw consent for data use
– Request deletion of your data (subject to legal or contractual requirements)
– Contact us for any privacy-related concerns
To exercise these rights, please contact us at privacy@jache-int.com.
8. Cookies
Our website may use cookies to enhance your browsing experience and analyze traffic. You can manage or disable cookies in your browser settings, but some features may not function properly without them.
9. External Links
Our website may contain links to external sites not operated by JACHE. We are not responsible for the content or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
JACHE Sdn. Bhd.
Lot 16, Jalan Hi Tech 2/7, Kulim Hi-Tech Park,
09000 Kulim, Kedah, Malaysia
📧 hr@jache-int.com
🌐 www.jache-int.com